This Privacy Policy explains how TS Infotech (“we”, “us”) collects, uses and protects your personal information when you visit tsinfotech.org or contact us. By using this website you agree to this policy.
Information we collect
- Details you give us through the Contact Us form: your name, phone / WhatsApp number, email address (optional), the product you are interested in and your message.
- Details you share when you call, WhatsApp or email us.
- Basic technical information sent by your browser, such as your IP address, browser type and the pages you visit. This is used for security and to understand how the website is used.
- If you try a product DEMO, anything you type into the demo is stored in that demo system only. Please do not enter real personal or business data into a demo.
How we use your information
- To reply to your enquiry, give you a quote and show you a demo.
- To provide installation, training and support if you become our customer.
- To keep the website secure and prevent spam and misuse.
- To improve our website and services.
We do not sell, rent or trade your personal information to anyone.
Cookies
The website uses a small number of cookies:
- A session cookie that keeps forms secure and keeps the admin area logged in. It is deleted when you close your browser.
- If enabled, Google Analytics cookies that help us count visitors and see which pages are popular. These do not tell us who you are.
You can block or delete cookies in your browser settings. The website will still work, but the contact form needs the session cookie to be sent.
Third-party services
Some parts of the website are provided by other companies, who may receive basic technical information when you use them:
- Google Maps (map on the Contact page) and Google Fonts (text styling).
- Google Analytics, if enabled.
- WhatsApp, when you click a WhatsApp button.
Their use of your information is covered by their own privacy policies.
How we keep your information safe
Enquiries are stored on a secure server and can only be seen by authorised TS Infotech staff through a password-protected admin panel. Our website uses an encrypted (https) connection. No method of storage or transfer on the internet is 100% secure, but we take reasonable care to protect your information.
How long we keep it
We keep enquiry details for as long as needed to respond to you and to provide our services, and as required by law. You can ask us to delete your details at any time.
Your rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:
- Tell you what personal information we hold about you.
- Correct or update your information.
- Delete your information, unless we must keep it by law.
- Stop contacting you.
To make a request, contact us using the details below. We will reply within a reasonable time.
Children
This website is meant for businesses. We do not knowingly collect personal information from children under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the date it was last updated.
Contact us
If you have any questions or complaints about this Privacy Policy or your personal information, please contact:
TS Infotech
Sraitikar Aamtala, Bardhaman, Purba Bardhaman, West Bengal
Phone / WhatsApp: +91 94764 88487
Email: tsinfotech.burdwan@gmail.com